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Privacy & Trust

This page is maintained by Paulette Simpson Cosmetics to answer common privacy and security questions about shopping with us. It is editable project content, not an independent certification.

What we collect

When you place an order, we collect the information needed to fulfill it: your name, shipping address, email, and phone number. Payment details are entered directly with our checkout provider and are not stored on our site. If you subscribe to our newsletter, we keep the email address you submit until you ask us to remove it.

How we use your information

We use your information to process orders, ship products, handle customer-service requests, and — only if you opted in — send occasional updates about new shades, launches, and offers. We do not sell your personal information.

Service providers

We rely on trusted providers to run the store, including our e-commerce checkout, hosting platform, and email delivery. These providers receive only the information needed to perform their service.

Cookies

Our site uses essential cookies and local storage to keep your cart working between pages. We may also use basic analytics to understand which pages are visited.

Your choices

You can unsubscribe from marketing emails at any time using the link in any email, or by contacting us. You can also request a copy or deletion of the personal information we hold about you.

Security

We take reasonable measures to protect the information you share with us. Checkout is handled by our payment provider over an encrypted connection. No method of transmission over the internet is 100% secure, but we work to follow current best practices.

Contact

Questions about your data, an order, or this page? Reach out and we'll get back to you.

Last updated: June 2026. We may update this page as our practices evolve.